Frequently asked questions
Do you charge for estimates?
Estimates are free for planned work. Diagnosing an active leak or a blocked main is a service call, and the fee is quoted on the phone before we come out.
Do you handle emergencies at night or on weekends?
Yes. Call the main number. After-hours calls are answered by a person, and the call-out fee is quoted before anyone is dispatched.
Are you licensed and insured?
Yes. Harbor Plumbing is licensed and insured in Delaware, and the certificate is on the truck if you want to see it.
Which areas do you serve?
Wilmington and New Castle County: Newark, New Castle, Hockessin, Claymont, Bear and Pike Creek.
Can I supply my own fixtures?
Yes. We install customer-supplied fixtures. The warranty on the part is the manufacturer's; the warranty on the work is ours.
How soon can you get here?
It depends on the day and where you are in the county, so we tell you a window when you call rather than promising one here.
Reviews
Water heater died on a Saturday morning. They quoted two options on the phone, showed up with the one we picked, and the price was the price.